Phoenix Button Fixed?

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Viewing 15 posts - 1 through 15 (of 29 total)
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  • #2836
    William Latham
    Keymaster

    Hey, folks — I think I’ve found a fix for the Phoenix button on lulu — give it a whirl.

    Basically, it’s forcing it to open as a new page and lulu wasn’t liking it working otherwise. Some of our other links were also not working so these should be fixed now as well.

    Please let us know if the buttons don’t work for you (and please include browser you’re using).

    Thanks for your patience!

    #2837
    Scott Lindvall
    Participant

    Hey Bill, I already got my copy of “Phoenix of Megaron” from Mateo, but figured I would try the link for you to see if it’s working. For me, at least, it is not. I have the latest version of Internet Explorer, and the link took me to a Lulu page that said my cart is empty. Seems there’s still a gremlin (or Maya in gremlin form) in the works.

    #2840
    Steve Foster
    Participant

    [b]slindvall wrote:[/b]
    [quote]Hey Bill, I already got my copy of “Phoenix of Megaron” from Mateo, but figured I would try the link for you to see if it’s working. For me, at least, it is not. I have the latest version of Internet Explorer, and the link took me to a Lulu page that said my cart is empty. Seems there’s still a gremlin (or Maya in gremlin form) in the works.[/quote]

    FYI – I just tried it as well (for the same reason slindvall did) and the same thing happened.

    #2841
    Patrick Zimmerman
    Participant

    [b]blatham wrote:[/b]
    [quote]Basically, it’s forcing it to open as a new page and lulu wasn’t liking it working otherwise. Some of our other links were also not working so these should be fixed now as well.

    Please let us know if the buttons don’t work for you (and please include browser you’re using).
    [/quote]nope, not working for me. tried it with both Safari 6 and Firefox 15 on Mac OS 8. Both browsers open new tabs to an empty lulu shopping cart page.

    I tried the Lulu buttons for the other books – all of them work – but – some open as new tabs and some open on the same tab. So I’m not sure how that ties into the PoM button not working.

    #2842
    Simon Morris
    Participant

    Nope, doesn’t work for me on either Internet Explorer or Firefox, Bill.

    Using the search facility on Lulu for the book doesn’t produce any results either, so I’d have thought [i]that[/i] meant that the book just isn’t there?

    – Simon

    #2843
    Patrick Zimmerman
    Participant

    [b]kalthon wrote:[/b]
    [quote]
    Using the search facility on Lulu for the book doesn’t produce any results either, so I’d have thought [i]that[/i] meant that the book just isn’t there?

    – Simon[/quote]actually, the lack of search doesn’t mean anything. I asked Mateo about the fruitless searching before, and Lulu is intentionally set up to NOT find the Powys books through a search (other than BfA for some reason). This means the buyer can only buy via the Powys site. Brings more traffic to this site.

    #2844
    William Latham
    Keymaster

    Can somebody try clearing their browser cache?

    Internet OptionsBrowsing HistoryDelete Temporary Files

    Then try the button again.

    #2845
    William Latham
    Keymaster

    Hmmm…seems to work if you’re already logged in at lulu.com, doesn’t work if you’re not.

    Sounds like cookie issues….

    #2846
    William Latham
    Keymaster

    Ok, I’ve reported the problem to lulu — hopefully they’ll have a fix for us soon.

    In the meantime, if you want to place an order, go log in at lulu.com, then come back to the powys site, and then click the button.

    Ah, computers are supposed to make everything easier…

    #2847
    Mateo Latosa
    Keymaster

    I’ve added Bill’s instructions to the Phoenix of Megaron page, as well as a link to lulu.com to make it easier. I’ve also moved the Phoenix listing into the ‘released in 2012’ section and made that listing a link to the Phoenix page. The Black Doves SPECIAL ADVANCE PREVIEW is now listed there as well. Also, I put a higher resolution of the Powys Media logo and name on the main page.

    The first person to order Phoenix via Lulu–please let us know!

    #2848
    Mateo Latosa
    Keymaster

    I just tried the button, following Bill’s instructions, worked like a charm!

    #2849
    Patrick Zimmerman
    Participant

    well, I’ve tried all those tricks – logging on to Lulu first, clearing lulu cookies and trying to order, clearing cookies, cache, history and then logging in to lulu and then ordering – but PoM never shows up in the Lulu cart.
    may still have an OS/browser thing going on here.

    #2850
    Mateo Latosa
    Keymaster

    I logged in to Lulu, then opened a new browser window to Powys Media, clicked on the button and the book was in my cart.

    I just now did it again, and again, it was all good. BTW, I didn’t clear my cache or cookies or anything.

    #2851
    Simon Morris
    Participant

    Nothing worked for me – not that it matters currently, as I’m waiting for my copy direct from Mateo. (Still hasn’t arrived….)

    I do tend to agree it’s some kind of cookie problem, although I’ve never had a problem with Lulu before.

    As a test, when I click on the Lulu ‘Buy Now’ button for [b]Android Planet[/b], I get taken directly to that book. Yet if I use the [i]search[/i] facility, the only Space: 1999 book I get is [b]Born for Adversity[/b] and something called [b]Spaced Out[/b] by Prentis Hancock, which is – allegedly – the foreword he wrote for [b]The Forsaken[/b]! Eh?! What’s that all about?!

    – Simon

    #2852
    Simon Morris
    Participant

    Yep – definitely a cookie problem I think.

    Went back and tried the Buy Now button for [b]PoM[/b] one more time and it took me to…..[b]Android Planet[/b] (the page I’d just been looking at….!)

    Meh.

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